KW Austin Office: Hotel Desk Guide

Connecting to the Workstation

Plug one end of the USB-C cable into your computer, with the other end connected to the USB-C port on the docking station. If your computer does not have a USB-C port, plug the USB-A adapter into your computer instead.

Dell	Dell Dock with USB-C cable and Optional USB-A adapter
Mac

Note for Mac users:

• Newer Macbooks with M1 processors may have trouble connecting to dual monitors. To resolve, contact Helpdesk to install or update the DisplayLink driver on your computer.

Printer Setup:

*Please ensure you are connected to the KW Staff network before attempting to print.

Windows Users:

• Click the Start menu in the lower-left corner of your Windows taskbar > Search for Printer & Scanners > Click the + symbol at the top to Add a Printer > After it scans for available printers, select the desired printer from the list > click Add Device to install the printer.

Mac Users:

• Go to Finder > Applications > Self Service and install the desired printer(s):

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Hotel Seating Policy:

• Please do not take or relocate any equipment at this shared Hotel Desk. If you are missing something or need assistance, reach out to Helpdesk.
• Before packing up, please reset the space as you found it. Place any waste in the trash bins and wipe down the workstation for the next team member.

Questions?

• Email [e-mail] for technology support or drop by the Helpdesk office on the 4^th floor for urgent assistance. Please provide the Hotel Desk number when reaching out.
• Email [e-mail] for help with badges, office supplies, desk & conference room bookings, and other office-related requests.